How can Locus help me give a better customer experience?

Locus can help your end customer know where his/her goods are, the ETA of the goods, any possible delays/diversions, among other notifications. We can customize the number of touch points needed depending on your requirement.

Can I send across a tracking link to my customer so as to keep tabs on the last-mile rider in realtime?

Yes. You can send across a tracking link to the customer so that he/she can view where the last-mile rider is, in real-time.

How does Locus route optimization work?

Locus' route optimization is based on heuristics and meta-heuristics. Locus provides operationally feasible and optimized routes as compared to the other software in the market.

How do you take care of separate planning for upcountry and local in secondary mile route planning from same warehouse?

We do release updates periodically, but don't worry, these will not hamper your operations.

Can Locus help in capturing the unloading time?

Yes, the Locus delivery app can captures time stamp information, on various instances, using which the actual unloading time can be computed.

Does Locus factor in traffic parameters and route restrictions which are applicable to different vehicles while planning?

Yes. Real-time traffic parameters and route restrictions for different types of vehicles are considered while planning.

How can Locus help in enhancing customer delight?

Locus can help enhance customer delight by providing supply chain visibility to the end customer. The end customer will know where his/her goods are, ETA, delays/diversions and other important notifications. Locus can customize the number of touchpoints as per the requirements.

Can routes be planned in such a way that both the pick-up and drop can be done by same vehicle?

Yes, a multi-pickup and multi-drop usecase, where each customer drop has a specific vendor pickup or a buyer-seller combination, can be handled on Locus.

Omni-Channel Fulfillment Retail Solutions

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In-time store fulfilment

Reduction in freight costs

Increase in SLA compliance

Across 250M+ orders in 400+ cities

Why Locus

Locus allows you to automate your dispatching processes while respecting real life constraints to bring efficiency, transparency and consistency in your omnichannel retailing.

Locus lets you use existing retail infrastructure to build your omnichannel platform. Hence helping you achieve same day door-step deliveries to your customers.
Omnichannel management after consideration of business dynamics including SKU bifurcation, retail outlet work timings, regulatory constraints etc. for the optimized dispatch plans.
Optimal fleet mix (one-time as well as daily dynamic plans) for fulfilment operations.
Logistics optimization Solutions to manage forward and reverse logistics effortlessly.
Real-time ETA calculations, with delay notifications and adjustments on the go.
Identification of serviceable area for your stores and the optimal warehouse location.
Locus analytics and insights help you track and compare the performance of your vehicles, warehouses, and workforce.

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Locus’ Guide To Omnichannel Fulfilment

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Diagnose Your Logistics with Locus Logistics Optimizer

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Delivering Insights

Locus’ Guide To Omni Channel Fulfilment Why Buy Online and Pick Up In-Store (BOPIS) is the need of the hour for retailers Omnichannel is the way forward for non-essential retail

Why First Attempt Delivery Rate (FADR) is the future of retail? Enabling express and slot-based deliveries for large format retail stores How Locus is managing customer-preferred time windows for its clients

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Our Clients

One of the world’s largest multinational consumer goods company

One of Asia’s leading courier delivery service

American multinational confectionery, food, holding and beverage company

India’s largest fashion e-retailer

A leading multinational conglomerate

A Swiss Multinational food and drink processing conglomerate

India’s largest E-grocery company

One of the largest E-commerce companies in Indonesia

India’s largest meat delivery company

Leading engineering goods company in India

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Find out why Locus is right for your Business

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Frequently Asked Questions

How can Locus help me give a better customer experience?

Locus can help your end customer know where his/her goods are, the ETA of the goods, any possible delays/diversions, among other notifications. We can customize the number of touch points needed depending on your requirement.
Can I send across a tracking link to my customer so as to keep tabs on the last-mile rider in realtime?

Yes. You can send across a tracking link to the customer so that he/she can view where the last-mile rider is, in real-time.
How does Locus route optimization work?

Locus' route optimization is based on heuristics and meta-heuristics. Locus provides operationally feasible and optimized routes as compared to the other software in the market.
How do you take care of separate planning for upcountry and local in secondary mile route planning from same warehouse?

We do release updates periodically, but don't worry, these will not hamper your operations.

Can Locus help in capturing the unloading time?

Yes, the Locus delivery app can captures time stamp information, on various instances, using which the actual unloading time can be computed.
Does Locus factor in traffic parameters and route restrictions which are applicable to different vehicles while planning?

Yes. Real-time traffic parameters and route restrictions for different types of vehicles are considered while planning.
How can Locus help in enhancing customer delight?

Locus can help enhance customer delight by providing supply chain visibility to the end customer. The end customer will know where his/her goods are, ETA, delays/diversions and other important notifications. Locus can customize the number of touchpoints as per the requirements.
Can routes be planned in such a way that both the pick-up and drop can be done by same vehicle?

Yes, a multi-pickup and multi-drop usecase, where each customer drop has a specific vendor pickup or a buyer-seller combination, can be handled on Locus.

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Omni-Channel Fulfillment Retail Solutions