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Reverse / Returns Logistics

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Reverse / Returns Logistics

What are the key challenges in reverse logistics?

Customers demand returns as a regular option when it comes to online shopping. To ensure a good customer experience without exponentially increasing costs, it is important to have seamless reverse logistics operations in place.

High cost

High cost

You incur costs while delivering the package and also while taking it back to your warehouse.

Resource crunch

Resource crunch

It is really tough for delivery executives to process returns in their packed daily pickup and drop schedules. This leads to increased costs, SLA breaches, and bad customer experience.

Lack of visibility

Lack of visibility

Limited on-ground visibility of your resources leads to decision-making paralysis.

Why use Locus to manage your reverse / returns logistics?

Reduce costs

Reduce costs

You can now manage your resource efficiently and manage both deliveries and returns simultaneously. All this can be done with your existing on-ground resources.

Order-Vehicle Constraints

Order-Vehicle Constraints

Our solution considers real-world order-vehicle constraints and comes up with the best plan to manage your returns.

Preference-based planning

Preference-based planning

Locus’ solution can take various business and rider considerations into account while managing returns.

Increased transparency

Increased transparency

With predictive alerts on delays, real-time vehicle/delivery tracker, and operations analytics, Locus will help you improve the efficiency of delivery executives and the overall customer experience.

The Locus Advantage

The Locus Advantage

Locus’ deployment, engagement, and customer success teams will be with you at every step of your Locus journey. We will ensure that your unique business needs are met to the best of our abilities.

The Locus Trust

The Locus Trust

Locus is a trustworthy partner when it comes to managing the security of your data. We are ISO 27001:2013 and BS10012:2017 certified.

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Key Capabilities of Reverse Logistics

Learn More About Locus Reverse Logistics

Key Industries

Our best-in-class offerings will help reduce costs, increase efficiency, and bring consistency and transparency in daily operations.

Our Product Ecosystem

Elevate your supply chain to the next level with the Locus product suite

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Streamline Returns Processing‎ with Locus

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Frequently Asked Questions

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How can Locus help with managing your returns/reverse logistics?

  • Manage your resources efficiently by clubbing both deliveries and returns onto a single daily plan.
  • Consider real-world order-vehicle constraints and come up with the best plan to manage your returns.
  • Consider various business and rider considerations while managing returns.
  • Improve efficiency and customer experience with predictive alerts on delays, vehicle breakdowns, idle time, etc.

Join Industry Leaders:

$100 M+
Logistics costs reduced
100+ Years
Planning time saved
6300 + Tonnes
GHG emissions reduced

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