Dispatch Automation Software for Home services
Exceed customer expectation, serve more clients, improve SLA adherence.
Increase in productivity of sales and service executives
Increase in sales and service revenue
Increase in SLA adherence
Across 250M+ orders in 400+ cities
Locus helps you save time and serve more clients by automating the scheduling process. Improve our delivery process with on-demand order allocation, skill-based routing and consideration of on-ground constraints with Locus’ route optimization software.
- Dispatch automation for home services executives respecting location preference, skills, ratings, experience etc. of executives.
- Helps in managing the high cancellation and reschedule rates by effective utilisation of idle time to generate more revenue.
- Increased customer convenience by facilitating on-demand online order booking with no additional on-ground resources required.
- Control tower application for transparency in operations and predictive alert system on delays and deviations to drive better operational control and customer experience.
- The most accurate mapping of service executives to the customer with automated dispatch planning for improved serviceability quotient of your brand.
- Get better visibility and tracking of your on-ground service staff with live notifications on service deviations.