Our state-of-the-art algorithms will help you serve more clients, improve your SLA adherence, and exceed customer expectations.
Contact usOne of the world’s largest multinational consumer goods company
One of Asia’s leading courier delivery service
American multinational confectionery, food, holding and beverage company
India’s largest fashion e-retailer
A leading multinational conglomerate
A Swiss Multinational food and drink processing conglomerate
India’s largest E-grocery company
One of the largest E-commerce companies in Indonesia
India’s largest meat delivery company
Leading engineering goods company in India
Field service dispatch planning is a tedious and time-consuming task for operations managers. With the rise of on-demand services, it has also become increasingly complex because task assignment has become real-time.
Last-minute cancellations or rescheduling leads to a loss in time and money.
Assigning the wrong field executive for a task impacts your customer satisfaction. Manually assigning these tasks is also a huge challenge.
Limited on-ground visibility of your service partners leads to decision-making paralysis.
Taking into account parameters like a field executive’s skill sets, location preference, ratings, to experience etc, in real-time is a tightrope exercise.
Locus’ service scheduling software will help manage the high cancellation and reschedule rates by effective resource utilization to generate more revenue and reduce idle time.
Locus will accurately map the right field service executive to the customer by considering location preference, skills, ratings, experience etc. This will improve the overall serviceability quotient of your brand.
Locus’ solution will improve operational transparency and enable a better customer experience. You can easily track your on-ground executive with our live notifications on service deviations.
Enable your field executives to increase the number of tasks completed per day by using our solutions. Do better on-demand dispatch automation by taking into account location preference, skills, ratings, experience, etc. of your field executive.
Locus can help you accommodate last-minute service requests with the dynamic scheduling feature.
Locus’ deployment, engagement, and customer success teams will be with you at every step of your Locus journey. We will ensure that your unique business needs are met to the best of our abilities.
Locus is a trustworthy partner when it comes to managing the security of your data. We are ISO 27001:2013 and BS10012:2017 certified.
Locus helps you digitize all your operational variables such as delivery persons, working hours, territory affinity, and other preferences to create the perfect dispatch plan every day.
Locus provides you with a live dashboard using which you can track your field executives in real-time and have predictive alerts set up to monitor SLAs.
A birds-eye view of your entire operations made available to you for visualizing and tweaking scheduled plans via three key metrics- geography, time, & vehicle(fleet).
Build your own reports and analyze important parameters that you need to make key decisions.
Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your field executives locate addresses easily.
Our best-in-class offerings will help reduce costs, increase efficiency, and bring consistency and transparency in daily operations.
Elevate your supply chain to the next level with the Locus product suite
How can Locus help do better field service dispatch planning?
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